Internet Concept 4

UNIT – 4

ELECTRONIC  COMMERCE

Electronic Commerce (e-Commerce) ,d lkekU; “kCn gS tks fd gj izdkj ds Business Transaction ;k Information Exchange ds fy, mi;ksx esa yk;k tkrk gS ftls fd Information and Communication Technologies (ICTs) ds }kjk Execute fd;k tkrk gSA E-Commerce esa Electronic Trading of goods, Services vkSj Electronic Material “kkfey gksrs gSA

Electronic Commerce esa Internet ds O;kolkf;d ysunsu (Commercial Transaction) “kkfey gksrs gSA E-commerce dks fuEu izdkj ls Classify/ Categorize dj ldrs gS &

1. Electronic Market: - bldk eq[; mn~ns”; fdlh Product ;k Services dks <wa<uk gSA Electronic Market, Information vkSj Technology dks use djds Market ds vyx² Hkkxksa dks Customer dks fn[kkrk gS rkfd customer vyx² Products dh price and other attributes dks tkap dj fu.kZ; dj ldsA AirLine Booking System bldk mnkgj.k gSA

2. Electronic Data Interchange (EDI): - EDI, commercial organisations dks vklku vkSj lqjf{kr ek/;e (Transaction) iznku djrk gS ftldks use djds os Recurrent Trade Enchange dj ldsA ;g ,d standard system gksrk gS tks fd coding Trade Transactions ds fy, dke vkrk gSA ;g Transaction lh/ks ,d computer ls nwljs computer }kjk communicte fd;k tkrk gSA vr% Transaction ds fy, Printed order, Invoice etc dh t#jr ugha iM+rh blls Order Delay, Errors in paper Handling bR;kfn ugha gksrk gSA EDI dk mi;ksx mu laLFkkuksa esa fd;k tkrk gS tgka ij Transactions cgqr T;knk gksrk gSA bldk mnkgj.k& cMs Retail Groups, Super Market vkSj Suppliers EDI ds }kjk Trading djrs gSA

3. Internet Commerce: - Internet dks Hkh Advertising goods, services vkSj Transaction ds fy, mi;ksx esa ys ldrs gSA Internet Commerce esasa Business to Business (B2B) vkSj Business to Consumer (B2C) nksuksa izdkj ds Transaction ds lEcfU/kr Applications gSA

eq[;r;k Electronic Commerce (e-Commerce) “kCn Internet ij Commercial services ds dkj.k popular gqvkA tcfd Internet, e-commerce dk ,d tfj;k ek= gSA

EDI (Electronics Data Interchange)

bldk mi;ksx Organisation }kjk mu Transactions ds fy, fd;k tkrk gS tks fd Regular Basis ij Pre-determined Format esa fd;s tkrs gSA

EDI eq[;r;k Execution vkSj Settlement phase esa apply fd;k tkrk gSA EDI ds }kjk lkekU; Trade exchange tSls&Customer order dks Supplier dks Hkstk tkrk gS vkSj Supplier iqu% electronic form esa Delivery Notification Hkstrk gSA

blds vykok Supplier EDI ds }kjk customer dks Invoice Hkstrk gS vkSj xzkgd E-Banking ds }kjk iSlk Hkstrk gSA

EDI dk mi;ksx Pre-sales transaction ds fy, Hkh dj ldrs gSA EDI messages dks Transation/Contract ds fy, develop dj ldrs gSA EDI dks vDlj paperless trade dgk tkrk gSA vr% EDI dks fuEu izdkj ls ifjHkkf’kr dj ldrs gS&

“Electronics ek/;e ls ,d computer ls nwljs computer rd Structured Data dks Transfer djuk vkSj blds fy, ekU; message standards dk mi;ksx djuk, EDI gSA”

B2B (Business to Business) Model

Business Organisations yxkrkj goods and services dks buy vkSj Sell djrs jgrs gSA tSls Shops, goods dks Manufecturer ls [kjhnrh gS vkSj fQj mUgsa customers dks small quantity esa csprh gSA ,d organization ls nwljs organization ds e/; Trade cycle lkekU;r;k Credit Trade Cycle gksrk gSA bl Trade cycle esa fuEufyf[kr stages gksrh gS&

1. Pre Sales: - Trade “kq# gksus ls igys nksuksa organizations vkil esa contact/searching djrh gS vkSj fQj Trading ds fy, Term Agreement djrs gSA dksbZ Hkh customer organization, Tender fudkyrh gS vkSj supply djus  okyh firm customers ds fy, Credit dks check djrh gSA

2. Execution: - blds vUrxZr goods ds fy, order fn;k tkrk gS vkSj fQj goods dh Delivery yh tkrh gSA

3. Settlement: - Goods supplier dks payment fd;k tkrk gS vkSj Inter organizational Transaction ds }kjk ;g lkekU;r;k goods delivery ds ckn esa gksrk gSA blesa End of the month, supplier Payment ds fy, Invoice cukrk gS vkSj blh le; customer, payment djrk gSA

4. After Sales: - Transaction ds nkSjku Problems, Damage or Faulty goods etc. gksus ij Organisations ds e/; esa Transaction gksrk gSA

B2C (Business to Consumer) Model

Internet Application tks fd Internet ij goods or services dks Sell djrs gS E-Shop dgykrs gSA E-Shops esa fuEufyf[kr Features gksrs gS &

·   Customer Registration: - Some e-shops ask the customers to register and then store customers data.

·        Dynamic Web Pages: - It is used to display latest price and stock status.